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Communication & Leadership | Season 3 Episode 7

We are all called to be leaders, be it at home, at work, in a community, or in an organization. Being called to lead may be challenging, but you can acquire skills to become an effective leader. Communication is one of those skills.

In today’s episode, Tim Winders breaks down some communication skills that make an excellent everyday leader. He shares tips and pieces of advice to help you become a better writer, speaker, and facilitator, among others. The bottom line is that excellent communication is key to becoming a good leader.

Tune in to this episode to discover how to communicate and become an excellent everyday leader!

3 Reasons to Listen:

Discover why excellent communication skills are essential in leadership.
Learn tips on how to become an effective communicator and leader.
Gain new insights into the essential qualities that an everyday leader should have.

Resources

Know more about Patrick Lencioni and his books here.
Episode Details

Episode Highlights

[02:35] The Importance of Consistency

Be consistent in communicating in different environments and with different people.
Being consistent is also a form of integrity.

[05:44] Mindful Writing

We need to be mindful of what we put on writing.
Before sending a message or posting on social media, ask yourself how the receiver or audience might take your words and the tone of your message.
If you can have someone proofread your writing, do it.
Do not be so quick to push the send button. Review first the text and then the tone of your message.

“You cannot influence others if you can’t share your thoughts and ideas.” - Click Here To Tweet This

[09:27] Verbal Communication Tips

Whether it’s a one-on-one conversation or speaking in front of an audience, look people in the eyes, genuinely listen to what they have to say, and ask relevant questions.
Looking people in the eyes when conversing or interacting shows genuine love and compassion.

“Look people in the eyes, focus, genuinely listen to what they have to say, ask relevant questions, and repeat.” - Click Here To Tweet This

[17:22] A Checklist for Face-to-Face Communication

Make eye contact with as many people as you can.
Have a pleasant face and smile. Be agreeable.
Allow for comfortable spacing when conversing. Be aware of your stance or position too.
Manage the tone of your voice accordingly.
Be a good listener. Ask questions and acknowledge others by using their name. This way, you show you’re genuinely interested and you want to understand the person you’re talking to.

“Whoever is asking questions in the communications, they’re typically in charge or in control.” - Click Here To Tweet This

[27:35] Building Facilitation Skills

Facilitating is something computers can’t do or replace. That is why leaders should know how to facilitate a group of people.
Bank on your power to listen when facilitating.
Develop your ability to ask questions, and make sure everyone is involved.

[30:58] Presenting & Dressing Up as a Leader

You have to think about how to present and dress yourself according to the given setting, event, or environment.
Be mindful of dress codes.

[35:15] Tim’s Advice on Leadership & Communication

Listen first, then talk. When in doubt, default to listening to gauge the person you’re talking to or what’s going on.
Be clear and concise as much as you can. Always attempt to say it with fewer words and don’t be repetitive if it’s not necessary.
Overcommunicating is better than undercommunicating. Emphasize all important points and be clear, but make sure you do not come off as repetitive.
Determine present barriers to improve communication. Take down walls that may be hindering effective communication.
Smile, listen, and call people by their name.

“When you talk to a child, get down on their level. Sit in the floor with them; look them in the eye. Sit down in the little stubby chairs they have and look them in the eye.” - Click Here To Tweet This

[41:55] 3 Things All Employees Need by Patrick Lencioni

Employees need to be known by their manager.
They need to know their job matters to someone in some way.
They need to know whether they are doing their job well.

“Even if there’s silence in the room, pause before jumping in and start talking because it’s always best to listen. Gauge the group, gauge the other person, gauge what’s going on, and listen as best you can before you talk.” - Click Here To Tweet This

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To growing and becoming all we are created to be,

Tim